Support Resources

HPC Helpdesk

Contact us for help with debugging jobs on our HPC clusters, software installation, user account management and more.

• HPC Email Support: scienceithelp@lbl.gov (Creates a ticket in Freshservice)
• Freshservice Ticket Request: HPC Help Request (Choose ScienceIT Workspace)
• Freshservice Service Request: HPC - Lawrencium
• Office Hours: HPC & Science IT Office Hours: Every Wednesday 10:30-Noon (Zoom)

Science IT Consulting

Science IT Consultants bring broad expertise in technology deployment, high performance computing and cloud infrastructure. Contact us to discuss your needs in scientific computing, research data management, cloud computing, AI/ML workflows, and more.

• Freshservice Service Request: Science IT Consultation
• Email Science IT: scienceit@lbl.gov
• Office Hours: HPC & Science IT Office Hours: Every Wednesday 10:30-Noon (Zoom)